Video and telephone conferencing software has exploded in popularity and effectiveness among businesses in recent years, and it will undoubtedly continue to do so, being used by businesses all around the world. 

With so many conferencing software and platforms out there offering a plethora of unique tools and advanced features, deciding which one will benefit your business the most can be challenging. Well, fortunately, we’re here to help – here are 6 considerations for choosing the best video or telephone conferencing software for you.

  • Video recording option

When considering what conference software to employ for your business, the video and engagement features are crucial. Professionals and participants can both use video recording to record their discussions and obtain access to vital information at a later date. You could use these recordings to show them to participants who missed the meeting or to examine what was said during the conference in order to make improvements and prepare for future ones.

  • Attendee capacity

Consider how many people you anticipate attending your online video conferences as well as how much room you will require for attendees. Perhaps you’re only planning on hosting one-to-one meetings, or you have plans of delivering a large conference or boardroom meeting with multiple participants. Most conference platforms allow for a number of guests to join, and features that should facilitate them all, but you may require a specific platform for hosting larger numbers of guests. 

  • Customer support

If you or your team encounters a problem with video or audio during conferencing, you’ll want to have a backup plan in place to discover a solution. Companies can’t afford to miss out on important knowledge exchanged at conferences that keep their business alive, therefore, you must choose software that comes with customer support and exceptional customer service.

  • Live chat feature during conferences

Having a live chat feature is extremely beneficial during video conferences since it enables users to communicate without disrupting the presenter by asking questions, exchanging ideas, and transferring data. Instant messaging also makes it easier to keep track of a client’s communication history in one location and allows participants to retrieve it as needed.

  • Screen sharing

Many conferences incorporate presentations or demos, which highly necessitates the use of screen sharing. When directing participants solely through words, presenters might use screen sharing to show material that is difficult to understand. Sharing your screen allows participants to see exactly what you want them to see visually and in real-time: you could share videos, a whiteboard display, documents and tutorials. 

  • Quality audio and video

In order to allow effective conversation and make communication with participants resemble physical communication, visual and audio quality is critical. As a result, it’s essential to look for high audio and visual quality. Specifically, you can view some viable options here:  Gamma’s telephony solutions are high quality, tailored specifically to business’ needs, and allow effective voice and video collaboration for Microsoft Teams. 

Ultimately, it is down to your personal needs and requirements as to which video or telephone conferencing software is best for you. With these 6 things to consider, you will be able to make the most informed decisions for your business. 


By Iftalia

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